Find out by visiting our rituals section and taking our online test. You can also access it here.
If you still have questions, you can contact us at hello@elevenobi.com
Eleven Obi is a cosmetic brand, not a medical company.
We do not have products for the treatment of medical conditions. Our products are for the most part for all skin types and suitable for sensitive skin. If you have a medica condition it is best to ask your doctor.
All our products are suitable for pregnancy, except for Wondrous Regenerating Serum and Waterplenish Hydrating Fluid, as they contain higher amounts of essential oils.
However, if you have any questions, we recommend that you consult your doctor.
Lemon Sorbet Magic Gel to Milk Cleanser, Le Jardin Sauvage Toner, Stem Cell + Ceramide Peptide Cream, Stem Cell Hyaluronic Eye Cream, all products in the sun care line (GLOW+SPF), Flamingo Neck Flash Firming Concentrate, Wondrous Regenerating Serum, Hyaluronic Age Defying Cream with Vit C Complex, Illuminating Skin Renewal Supercream, Collagen & Bakuchiol Superfirming Eye Cream, and GLOW, No More Pores.
Our transport company will send you a tracking email (in Spain mainland), which is why we request that you to check thoroughly whether the lost email is in your Spam or Junk Mail folder, and if the email address you entered in your order is correct.
If you still cannot find it, please contact us at hello@elevenobi.com
Please contact us directly at hello@elevenobi.com and indicate your order number and details of the problem.
Our delivery options (for Spain mainland) are:
For orders above €35.00, Economy Parcel shipping is free.
Please note that orders placed after 2:00 p.m. will be processed the following working day. During periods of high demand, delivery times may be affected and shipments may be delayed to up to 5 or 6 working days.
If you are in the Canary Islands or Balearic Islands, the shipping cost will be €6.95, unless your order exceeds €60, in which case it will be free.
We recommend following the steps in this simple instructions . If you are still unable to access your account after reading the document, please contact hello@elevenobi.com
Here you can find a map with all the stores that sell our products. You can also access it by selecting the button at the bottom right of the website, above the WhatsApp icon.
At the bottom of the website, there is a business section where you can request information and contact one of our sales representatives to help you with the process and provide you with all the necessary information.
You can also access it here.
Here is the News section on the website where you can find the blog section and the events section.
Select the event you are interested in and enter your email address so that we can sign you up and confirm your attendance. It’s that easy.
In our Our Spirit section, you can find all that information and much more.
Access it here.
